New patient FAQ

What’s a psychiatrist versus a therapist? What’s a copay versus coinsurance? Let’s define some common terms.

A guide to the roles on our team

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Insurance terms explained

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Billing statements and notifications

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Payments

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Understanding my bill

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Insurance questions

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How to talk to us

Scheduling, refills, or technical issues?

Call 833-351-TALK (8255) or email us at hello@talkiatry.com and one of our care coordinators will help.

Need to reach your clinician?

You can message your psychiatrist or therapist any time through healow. You’ll hear back within 3 business days. Log in or download the app from Apple or Google.

If you or someone you know is in a crisis, call 911 or call or text the Suicide and Crisis Lifeline at 988.